Delivery

Shipping Policy

We deliver across India and to 30+ countries worldwide. Every Kasmen order is packaged with care and shipped in our signature branded boxes.

Last updated: June 2026

🚚  Free shipping on all orders above ₹1,999 within India. International orders above ₹7,999 ship free.

Domestic Shipping (India)

Delivery TypeTimelineCost
Standard Delivery5–7 business days₹99 (Free above ₹1,999)
Express Delivery2–3 business days₹199
Same-Day (Mumbai, Delhi, Bengaluru)Same day if ordered before 12 PM₹299
Click & Collect (Flagship Stores)Ready in 4 hoursFree

Orders are processed within 1–2 business days. Orders placed on weekends or public holidays are processed the next business day.

International Shipping

RegionTimelineCost
UAE, Saudi Arabia, Kuwait5–8 business days₹999 (Free above ₹7,999)
USA, UK, Canada, Australia7–12 business days₹1,499 (Free above ₹7,999)
Europe8–14 business days₹1,299 (Free above ₹7,999)
Rest of World10–18 business days₹1,999

Note: International customers are responsible for customs duties, import taxes, and local fees applicable in their country. Kasmen is not liable for delays caused by customs clearance.

Order Tracking

Once your order ships, you will receive a tracking number via email and SMS. Track your order using:

Packaging

Every Kasmen order is shipped in our signature black and gold branded packaging — a rigid box with gold foil embossing, tissue paper wrapping, and a handwritten thank-you note from our team. We use eco-conscious materials wherever possible.

Gift packaging is available at checkout for an additional ₹150, including a gift message card.

Failed Delivery & Returned Shipments

If delivery fails due to an incorrect address or no one available to receive, our courier partner will attempt delivery up to 3 times. After the third failed attempt, the package will be returned to us.

In case of a returned shipment, we will contact you to arrange re-delivery (additional shipping charge applies) or issue a refund (minus original shipping cost).

Shipping Partners

We ship with: Delhivery, BlueDart, Ecom Express (domestic) and DHL Express, FedEx (international). The carrier is selected based on your location and delivery preference.